Contact Us

We value your feedback and are here to assist you. If you have any questions, concerns, or require assistance regarding our services, please feel free to reach out to our customer support team. We are available to help you through the following contact methods.

Customer Support

Email Id: info@esta.org.lk

Operating Hours:

Our customer support team is available 24x7 to assist you with your inquiries. Please note that response times may vary depending on the volume of inquiries.

We strive to provide prompt and helpful support to ensure a smooth experience for our customers. Whether you have questions about the ETA application process, need assistance with your application, or have any other concerns, our dedicated team is ready to assist you.

Additionally, you can also visit our website for more information and frequently asked questions (FAQs) that may address your queries before contacting our customer support.

Your satisfaction is important to us, and we are committed to providing excellent service. We appreciate your trust in our services and look forward to assisting you.

Thank you for choosing etasrilanka.org.lk as your trusted partner for your ETA visa application.

Disclaimer:

Please note that etasrilanka.org.lk is a commercial website and is not affiliated with the Embassy/Consulate/High Commission or any Government Department of Sri Lanka. We operate as an independent service provider to assist individuals in their ETA Visa applications for Sri Lanka. It is important to be aware that when applying for an e-Visa through our processing, you will be charged a service fee in addition to the Sri Lankan Government Fee. The service fee covers the cost of our professional assistance and dedicated support throughout the application process. Please note that our service fee may be higher compared to applying directly on the official Sri Lanka Government Website or at Sri Lankan Missions in your country. If you prefer a non-guided service or wish to explore other options, you have the choice to apply in person at the Sri Lankan Missions or through the official Sri Lankan Government Website. These channels provide the necessary information and application forms for you to apply directly. Applying through these channels may be a more cost-effective option for individuals who are comfortable navigating the visa application process independently.

Payment Options