At etasrilanka.org.lk, we are committed to protecting the privacy and confidentiality of our users' personal information. This privacy policy outlines how we collect, use, and safeguard the information you provide to us. By using our services and submitting your personal data, you agree to the terms described in this policy.
1. Information Collection:
a. Personal Information: When you apply for an ETA visa through our website, we collect personal information such as your name, contact details, passport information, and travel plans. This information is necessary to process your application and provide the requested services.
b. Payment Information: In order to process your payment, we collect and securely transmit your payment details to our trusted payment gateway partners.
2. Use of Information:
a. Processing ETA Applications: We use the information you provide to process your ETA visa application, including verifying your eligibility, completing the necessary documentation, and communicating with you regarding your application status.
b. Customer Support: We may use your information to provide customer support, respond to your inquiries, and address any issues or concerns you may have.
c. Communication: We may send you service-related emails, such as application updates, payment confirmations, and important information regarding your ETA application and other travel services provided in SriLanka.
3. Data Security:
a. We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, firewalls, and secure server infrastructure.
b. We restrict access to your personal information to only those employees and third-party service providers who require it to fulfill their responsibilities in providing the requested services.
4. Third-Party Disclosure:
a. We do not sell, trade, or transfer your personal information to third parties for marketing or advertising purposes.
b. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These service providers are contractually bound to handle your information securely and are prohibited from using it for any other purpose.
5. Cookies and Tracking Technologies:
a. Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and collect aggregate data for statistical purposes. You can adjust your browser settings to manage or disable cookies if you prefer.
6. Links to External Websites:
a. Our website may contain links to external websites. Please note that we are not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their privacy policies before providing any personal information.
7. Updates to the Privacy Policy:
a. We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on our website, and the revised policy will be effective upon posting.
If you have any questions or concerns about our privacy practices, please contact our customer support team for assistance
